Terms & Conditions

Terms & Conditions

Last updated: June 2026

Welcome to MW ROYAL. By accessing or using our website (www.mwroyal.com), you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase or using our services.

1. About Us

MW ROYAL is operated by MW ROYAL SMC-PRIVATE LIMITED, a company registered in Pakistan under SECP. Our product lines include Heaven Royal and Soul Mate fragrances.

2. Acceptance of Terms

By using this website, placing an order, or creating an account, you confirm that you are at least 18 years of age and agree to these Terms & Conditions in full. If you do not agree, please discontinue use of our website.

3. Account Access

  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to notify us immediately of any unauthorised use of your account
  • MW ROYAL reserves the right to suspend or terminate accounts that violate these terms

4. Products & Pricing

  • All product descriptions, images, and prices are subject to change without notice
  • Prices are listed in Pakistani Rupees (PKR)
  • We reserve the right to limit quantities or refuse orders at our discretion
  • In the event of a pricing error, we will notify you and offer the option to proceed at the correct price or cancel your order

5. Orders & Billing

  • Placing an order constitutes an offer to purchase; acceptance occurs upon dispatch confirmation
  • We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraud
  • Full payment is required before dispatch for prepaid orders

6. Shipping & Delivery

Shipping is governed by our Shipping & Service Policy. MW ROYAL is not liable for delays caused by courier partners or circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined therein.

8. Intellectual Property

All content on this website — including logos, product images, text, and branding — is the exclusive property of MW ROYAL SMC-PRIVATE LIMITED. Unauthorised reproduction, distribution, or use of any content is strictly prohibited.

9. Use of AI & Automated Tools

The use of bots, scrapers, or automated tools to access, extract, or interact with our website without prior written consent is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, MW ROYAL shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the value of the order in question.

11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bahawalpur, Pakistan.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website after changes constitutes acceptance of the revised terms.

13. Contact Us

For any questions regarding these Terms & Conditions:
MW ROYAL SMC-PRIVATE LIMITED
Plot H 219, Royal City Housing Scheme, Bahawalpur, 63100, Pakistan
Phone/WhatsApp: +92 300 7879956
Email: mwroyallimited@gmail.com