Privacy policy

This is a cleaner, more professional rewrite of your Privacy Policy. It keeps all the legal protections required for a Shopify store but organizes the information so it is easier for your customers to read.

Privacy Policy

Last updated: April 25, 2026

At MW ROYAL, we provide a curated shopping experience for premium fragrances. This Privacy Policy explains how we collect, use, and protect your personal information when you visit mwroyal.com or use our services.

By accessing our services, you acknowledge that you have read and understood this policy.

1. Information We Collect

We collect various types of information to better serve you:

Contact Details: Your name, shipping/billing address, phone number, and email.
Financial Information: Payment card details and transaction history (handled securely via Shopify).
Account Details: Username, password, security questions, and preferences.
Transaction Info: Items viewed, cart activity, wishlists, and purchase history.
Technical Data: IP address, device type, browser information, and how you navigate our store.

2. How We Collect Your Data

Directly From You: When you create an account, make a purchase, or contact us.
Automatically: Through cookies and tracking technologies as you browse.
Third Parties: From service providers like Shopify and our marketing partners.

3. How We Use Your Information

Service Delivery: To process payments, fulfill orders, and manage your account.
Marketing: To send promotional updates about new fragrances like Heaven Royal or Soul Mate (you may opt out at any time).
Security & Fraud Prevention: To verify accounts and ensure a safe shopping experience.
Customer Support: To respond to your inquiries and maintain our relationship with you.
Legal Compliance: To follow applicable laws and respond to legal requests.

4. Sharing & Disclosure

We may share your information with:

Shopify & Service Providers: Partners who help with IT, payment processing, shipping, and data analytics.
Marketing Partners: To show you personalized advertisements based on your interests.
Business Transfers: In the event of a merger or business sale.
Legal Authorities: When required by law to protect our rights or the safety of others.

5. Security and Retention

We use industry-standard security measures, but please remember that no system is 100% secure. We keep your data only as long as necessary to manage your account, provide services, or meet legal requirements.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access/Know: Request a copy of the data we hold about you.
Delete: Request that we erase your personal information.
Correct: Update inaccurate or incomplete data.
Manage Communications: Unsubscribe from marketing emails via the link provided in the message.

To exercise these rights, please contact us at the email below.